How to Recall an Email in Outlook?

Recall a mail-in Outlook

It may happen that you are writing a mail to your friend, or colleagues and mistakenly you send it before you got a chance to complete it. Or you send an email in Microsoft Outlook and then you realize for some reason or the other that it the mail has a mistake and it should not have been sent at all.

Regardless of the fact, if you are using Microsoft Outlook you should consider using the in-built solution of the software. The recall feature of MS outlook comes in handy in such a situation.

The faster you can spot the mistake and request the recall, the better it works.  You can also send a replacement message with accurate information.


There are some requirements for the recall feature to work properly.

  • To delete a recalled message, both the sender and the recipient must have a Microsoft Exchange email account or Microsoft 365 Business Account i.e. the Exchange System on the backend should match.
  • The message must have been delivered to the receiver’s email server, the message must not have been read yet.

The recall feature will work even if you fail to recall a message before it has been read. In that case, the receiver gets a follow-up message indicating that you want to recall the message.

This informs them the initial mail is incorrect or invalid.

Follow these step-by-step instructions to recall a mail

  • Open the Sent items folder & look for the mail that you want to recall.
  • Double click the mail that you want to recall.
  • Navigate to the “Actions” menu and select “Recall this message” from the drop-down list.
  • Decide whether you want to delete the message or replace the message with the corrected one.
  • Click the box to receive further notification.
  • Click on Ok.

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